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We offer Free Delivery for all orders over £50. Orders placed before 2pm will be despatched that same day.
All our UK deliveries are sent Royal Mail First Class, this does not guarantee next day delivery. Therefore your item will be with you within three working days.
UK postage costs will vary on your order size and weight, but the standard cost is as follows:
Your order can be delivered at any time and a signature may be required on large orders. If you are not available to receive your order then the teller will leave a delivery card which mean you will be able to collect it (usually from you local Postal Sorting Office).
Here at PhixClothing.com we delivery right across the globe. For orders being shipped to Europe, delivery should arrive between 4-6 days. For orders outside of Europe then expect delivery to be between 6-12 days.
INTERNATIONALLY SIGNED FOR (ISF)
UNITED STATES (6 - 12 Days)
I HAVE A FAULTY OR INCORRECT ITEM?
I HAVE A MISSING ITEM IN MY ORDER?
ANY OTHER QUESTIONS?
We want to make your shopping experience as easy as possible. We offer full refunds and free exchanges on all orders :-)
We offer a highly efficient returns service for our customers which means if you return an item for a refund or exchange it will be processed within 48 hours of us receiving your return. If you are returning an item for an exchange or refund we do not cover the cost of you returning the item back to us although you return an order to us for an exchange we will despatch your exchange(s) for free.
From when you receive your order, you have 7 days to decide if you want to return any item/s and notify us by email. If you decide you want to refund or exchange, then the return process is simple;
Please note: We don't refund postage amounts, we only refund for the cost of the item.
If you have any other questions relating to returns please contact firstname.lastname@example.org.
If you would like to return your item(s) for an exchange of refund we ask you to complete the returns form included in your package and enclose in your return.
Don't have a returns form? Click here to download our printer friendly version
Follow these simple steps to start shopping at Phixclothing.com.
Just click on create account located in the top right of the website and fill in your details.
1. If you know what you're looking for, start shopping by hovering over either the Mens or Womens category tabs at the top of the page and then selecting one of the links: eg. SHOES, DRESSES etc. You can also shop our latest product through the NEW IN category link, you can check out our very own BLOG, our seasonal COLLECTIONS and even the LATEST LOOKS through the links at the top of the site. If you have a specific product in mind or are unsure where to start, you can simply enter a key word or item number in the search box on the homepage.
2. Once you have found an item you want to buy, select the size you want and click on the 'ADD TO BAG' button.
3. Once in the 'MY BAG' section you can chose your quantity and then either click on the 'CONTINUE SHOPPING' button, or review the items in your shopping bag by clicking on 'PAY'.
4. If you're happy with the items in your shopping bag, click 'PAY' to complete your order. You will be able to use the 'REMOVE THIS ITEM' button to remove products from your basket if you change your mind.
FORGOTTEN YOUR PASSWORD
If you have forgotten your password please go to the "log in" section and click 'Forgotten Password' and then follow instructions.
SIZE GUIDE & WASH CARE
All of our products are available in UK, US and EURO sizes. Simply click on the 'SIZING' tab on the product you want and the sizes will be viewable along with all measurements of the product.